Privacy Policy


This page is to inform you, as a visitor to our website, about our use of your information, and how we use and store the personal data you disclose to us while using our website. We will explain how the data you provide us, using the quotation and ordering system built into the website, works with regards to the Protection of Personal Information Act (POPI) of South Africa, should you continue to use our website.

If you choose to continue using this website, then you agree to the collection and use of information with regards to this policy. We will use the Personal Information you provide us with to dispatch your orders and answer any questions or queries you may have. We will not use or share this information with any other parties or individuals except as mentioned in this Privacy Policy.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties without your consent. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.

Personal Information Collected

We may collect personal information including, but not limited to, your name, email address, physical address, contact details, and payment details when you make a purchase or register on our site.

Why Information is Collected, and how it is used

To assist you while using our website and its systems, you may be required to provide us with various personal information used to identify you. The information that we request when making a purchase or registering on our website will be held by us and used as described in this policy.

We want to inform you that the data you may be asked to provide while requesting a quotation or finalizing an order for dispatching to you may include the time and date of your use of our website, as well as identifiable data such as your name, telephone and or cellphone number, residential or business address and email address. Should you wish to dispatch a parcel to a different address (e.g. as a gift) you will be requested to provide a forwarding address with similar details of a third party.

The Use of Cookies on this site

The general term for cookies in the context of computing and the internet is simply “cookies.” This term is widely recognized and used to refer to the small text files that are placed on a user’s device when they visit a website. Cookies serve various purposes in web browsing and are essential for many online functionalities. When people talk about “cookies” in this context, they are typically referring to these web cookies.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Service Providers

Your personal  information may be provided to a third-party for the following reasons:

to dispatch your parcel with Fastway Couriers, Paxi or any other delivery company that may need to be used to deliver your parcel quickly and efficiently;

to provide you with a quotation for the products and services we provide on this website;

to reply to your emails and requests.

Any of the above-mentioned third parties will have access to your Personal Information. These parties will use this data to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use your data for any other purpose, or share your information with any other parties.


We will attempt to use your Personal Information in the most secure way possible and will not share this information with any other parties and strive to keep your information protected to the best of our abilities. Please note that no information security systems are 100% secure, thus we cannot guarantee total security.

Under 18 Privacy

This website does not collect information on persons under the age of 18 without consent from a legal guardian. Should we discover that anyone under the age of 18 has supplied us with personal information, we will delete their information immediately. If you are a parent or guardian and have discovered that your child has provided us with personal information, please advise us as soon as possible so that we can take the appropriate measures necessary.

Alterations to this Privacy Policy

From time to time we may need to amend our Privacy Policy to accommodate changes to our Policy or if legal requirements need to be followed. You will be kept up to date of any changes to this policy via this page. Any alterations to this page will take effect immediately. It is your responsibility to check for updates.

Acceptance of Terms

By using our website, you signify your acceptance of our Privacy Notice. If you do not agree with this notice, please do not continue to use this website.

Contact Us

Should you have any queries about our Privacy Policy, please contact us via email. We will respond back to you as soon as possible.